Category: social media

Facebook, Meta, and the Future of Social Media

Posted on | by

Woah. Facebook just went Meta. 

If you’ve paid attention to the news recently, you may have heard about Facebook’s rebranding. Let us clarify this right off the bat, the parent company that oversees Facebook, Instagram, WhatsApp, and Oculus has rebranded itself as “Meta”, not Facebook the website/app itself. Do not worry, you will not be posting any updates on Meta.

This rebrand came after Facebook received increasing pressure particularly from whistleblower and former Facebook data scientist, Frances Haugan, who filed complaints that the social media platform’s empire knowingly amplifies hates, misinformation, and political unrest. 

Then, Facebook and WhatsApp’s infamous day-long shutdown increased speculation that the company was scrubbing unscrupulous records. Facebook, of course, denies this. 

So, what the heck is going on and what does that mean for those of us in marketing and advertising?

Facebook’s Algorithm.

In a previous blog, I wrote in-depth on Instagram’s algorithm. If you wish, you can read it here. Suffice to say, it’s no secret that social media platforms do everything they can to keep consumers on their apps and websites. It’s likely you have seen the research, or perhaps even the documentary The Social Dilemma, that gives details on how these companies operate. Social media gets consumers hooked, keeps them engaged for long periods of time, gets them to come back frequently, and make the company increasing amounts of money. Your time is up for sale and a slot machine of entertainment is at your fingertips. Unfortunately, as much as we know about media, the efficacy of such practices and their effect has only recently begun to be explored. 

This is where Frances Haugen’s testimony comes in. Appearing before the US Senate Congress Committee on October 5, 2021, she uncovered a number of issues with Facebook’s dealings, having previously leaked files of the companies findings. You can read her article on the subject in a Wall Street Journal article, or, if video is more your speed (looking at you Gen Z), you can watch her 60 Minutes interview. The summary is this – that there are two competing factors at work: what’s good for Facebook and what’s good for their consumers. Haugan found the data showed that Facebook often amplifies hate, enables misinformation, creates division, and aids in political unrest. Studies also found that Instagram is harmful to teenage girls. This is because, generally speaking, negative and divisive content performs better than the opposite. And because this is the case, the algorithm works to enable such content. Rather than protecting its consumers, Facebook promotes the thing that will get the most clicks.

At The Post and Courier, we’ve found this troubling statistic to be true. When boosting stories from the paper, we noticed a trend: crime pieces perform better than anything else. In fact, each week our best performing stories are almost universally about crime or policing. It creates an ethical dilemma for a company. Do what’s best for the consumer or do what’s best for the bottom line? And where do you draw the line? Can we create a more gracious, optimistic, and equitable society, or do we work to sow division by promoting what audiences want to click on? Questions worth pondering for any advertiser. 

On the Metaverse

One last thing of note. Facebook also introduced something called the “Metaverse”. You can watch the entire 75 minute video on their website if you like, but believe me when I say it’s straight out of Aldous Huxley’s Brave New World, or for the modern reader something out of a film like Wall-E. Facebook’s parent company, now named Meta, is beginning to focus on the future of the internet in Virtually Reality (VR) format. Instead of going into the office or talking through a 2D screen on Zoom, they are working towards a future where people will hold meetings in a 3D VR world. Meta announced the advent of this Metaverse, an augmented reality experience where you can also meet friends, play games, watch movies, and generally spend time in this virtual world. 

Mark Zuckerberg’s postings got immediately panned with comments like “this is an episode of Black Mirror I swear.” But, interestingly, Adam Mosseri, the head of Instagram, got much more favorable comments on his less aggressive video post. Regardless, it seems as though the future is here, however long it takes to actually become fully realized. We certainly don’t know the implications of this new interweb, but it’s best to start preparing now.

Get ready, it’s a scary world out there.

 

Instagram Algorithm Changes And How It Impacts Business

Posted on | by

On June 30th the Head of Instagram Adam Mosseri announced publicly that Instagram was “No longer just a square photo-sharing app.” The news made waves around the internet, but should be no surprise to anyone who has paid close attention to the social media’s progression. With the seemingly new trajectory we felt it’d be advantageous to look at how the app has changed and where it’s going.

2010: Instagram’s Beginnings

Over a decade ago Instagram launched with it’s inaugural photo of it’s cofounder’s dog. 10 years ago Instagram was a chronological square-photo app, posting was simple, and the user base rather niche. Remember photo borders? Yeah things have changed a lot since then.

Within a few years Instagram exploded and became the social media heavyweight we all know today. As the years advanced the app changed as well. In 2016 for instance, rather than having posts appear chronologically, users began to see them ranked by importance. This was the introduction of Instagram’s algorithm.

The algorithm, still in use today and helps users and advertisers make use of targeted interest data. In a recent video Mosseri talked thoroughly about how exactly this works. Most importantly he noted that it functions differently across different sections of app (Posts, Stories, Explore, and Reels). A simplified summation is that Posts and Stories show videos and photos from people you follow, while Explore and Reels send these from you accounts you don’t follow, but that match your interests. IE if someone who has similar interests as you engages content, they can predict you likely will as well. So why more video?

2021 and Beyond

Data drives everything nowadays. Today Instagram ranks fourth* in Social Media apps behind Facebook, Youtube, and Whatsapp. As of April 2021 its monthly worldwide users was well over one billion. However the landscape is greatly changing. 

Look at for example at the usage of apps by US teens. From 2016-2019 Instagram slowly grew within the demographic. However, in 2020 something happened that dropped the percentage of by 10%: TikTok. 

With the rapid rise of TikTok, Instagram in 2019 introduced “Reels” a vertical discovery style video addition to the app in order to compete. Again, Reels shows the viewer content they aren’t necessarily subscribed to and digs deeply into its algorithm to send you content it thinks you might like. Youtube released their version a “Shorts” in March of this year.

So how do these changes affect your business’s marketing plan? 

For one, video advertising is becoming increasingly viable on Instagram. Businesses can show ads in all sections of Instagram so it’s worth considering how to advertise in each. As the app changes it’s important to adjust your marketing plan accordingly. For Posts and Explore you’ll want to produce horizontal content while for Reels and Stories you’ll need to create vertical videos. Our previous content on stories is helpful for understanding what exactly to post as well.

End Card

One new update is “Instagram end card”. After being showed an ad in “Stories” advertisers now have the opportunity to include second story which allows viewers to see your recent organic posts. It’s worth checking this box EVERY time as it give the consumer another opportunity to see your product and view your business. 

Organic

Beyond all these things though the changes in the app should change the way you use it broadly speaking. Even though the Tik Tok/Reels target audience is much younger and perhaps less likely to buy your product, these audiences are the future. Beginning to think through how you can advertise to them will only help you improve you ROI in the long run. Try your hand creating a Reel, do some research scrolling through the section. Remember too that organic is always free, it doesn’t hurt to learn! And lastly as always, if you need help getting any of this set up you can always reach out to our marketing team at King + Columbus. They’re an excellent resource for getting any of your marketing plans off the ground.

Notes: *We’ve grouped Facebook and Messenger together as they are technically the same provider.

 

Why You Should Implement Video Into Your Marketing Strategy

Posted on | by

Let’s be honest, it’s not the year 2005 anymore. Fifteen years ago if you were looking for video marketing implementation, you’d likely find it in TV advertising or on a web browser. Today, however, video is available everywhere: on our phones, laptops, TVs, tablets, and even on our fridges! If you’re not using video as a part of your marketing strategy you’re missing out. Below are a few ways to begin implementing video right away:

Branding

In the ever-changing and tumultuous environment created by social media and COVID-19, video marketing presents a clear outlet to establish and maintain relevance for your brand while respecting safety guidelines. Regardless of whether you’re on a B2B or B2C platform, video marketing is generally agreed to have a great ROI. Video allows you to be much more personal than other mediums. Presenting your product or service over video allows you to build brand awareness, build loyalty and is an excellent avenue for presenting value proposition. Think: why is YOUR brand better than your competitors? Videos are an excellent opportunity for your company to shine through, for you to distinguish yourself, and to separate yourself from the pack. 

One of the simplest ways to promote your company is to include clips of employees or satisfied customers talking about your business. Remember with branding to tell a story and to aim for the heart. If people can put a face to the company then they will much more easily connect with what you’re doing.

Advertising

When it comes to paid advertising, video is an easy way to present your product or service. In particular, tailoring your video to platforms like YouTube which has over 2 billion active users a month, gets your company before a huge audience quickly. Most social media platforms include paid opportunities to promote a business via videos. These include YouTube, Facebook, Instagram, LinkedIn, Twitter, Snapchat, Pinterest, Vimeo, Reddit, and TikTok. Before choosing a platform to promote on, make sure you’re familiar with what will be best suited for your needs. Our guide on picking between Facebook and Instagram is a helpful resource. 

More traditional television advertising is also a great way to promote yourself too, but you certainly need to take cost-efficiency into account before going that route. Social media can be a simpler and much cheaper alternative.

Events

For events, videos are an excellent option as well. Before an event include clips from a previous event, you can also show location and venue. These will preview the audience to what they will experience when they attend. It can help with other things too. One of the most useful benefits of video is it can help your website with SEO. If you’re having trouble getting your event to show up on search engines, embedding a video could be just the trick to get you at the top of the page.

When the event is over make sure to follow up. Give a recap of what happened; interview attendees. Make sure to maximize the event to its full potential. Make sure you’re collecting new leads, creating a newsletter, and offering sponsorships. An after-the-event video can be a great opportunity to generate future leads for those who were unable to attend. 

Product Demos

Product demos can be one of the most effective ways to market yourself. HubSpot recently noted that 73 percent of all US adults are more likely to buy a product after viewing a product video.

These videos can be simple and silly! Some great ideas include filming a live video showing off the latest inventory, or filming someone on your phone and posting to your feeds. Obviously, product demos can be highly produced affairs, but they don’t have to be! Get creative with your presentation.

Lastly: Go for it!

We know making the step into video marketing can be a scary thing. Many people don’t ever do it for fear of producing something of poor quality, or for fear of failure. If you need help getting your plan off the ground the team at King + Columbus would love to help. K+C has some of the top professionals in the industry and is well equipped to help your business grow wherever in the process you might be. No need to wait, go ahead and start implementing video today!

 

Spring Cleaning your Brand in 2021

Posted on | by Peyton Riddle

The early part of a new year is great for more than just cleaning out your house. The spring season is an ideal time to revitalize your brand as well. And in 2021, the need to take a fresh look at your brand image is made more important by the evolving state of the pandemic.

So what are the most important aspects of your brand to reimagine, and how should you go about rebranding?

Logo and Brand Identity  

Your logo is a customer’s first impression of your brand, so it should feel modern. You want your customer to feel like they are interacting with a brand that exists in the current landscape. 

While not everyone is a graphic designer, there are still subconscious impressions that customers have about modern style and design. People know a logo from the 90’s or early 00’s when they see one.

Evaluate your creative assets. A strong logo is the pillar of your marketing efforts and is essential for building brand recognition. 

Companies are constantly evolving, and a refresh keeps your brand from feeling or looking old. On average companies update their identity every 7-10 years. Renew and refresh your company’s vibrancy and set yourself apart from the competition with an updated logo.

Popular website builder tool Wix identified the following styles as top logo design trends in 2021.

  • Hand-drawn imagery
  • Back to basic shapes (with a twist)
  • Overlapping text
  • Bringing classic symbols back to life
  • Optical illusions
  • Analogous color schemes
  • Breaking the rules of composition
  • Incorporating nature imagery
  • Using emojis

Brand Values

The next point should inform every decision you make about your brand when doing a refresh in 2021. Your brand values affect everything from how you should conduct your social media, to your advertising messages, all the way to how you run your business operations.

Your company’s acknowledgement and awareness and adaptability to COVID-19 is the most important “value” to work on. Even though we are nearly a year into the pandemic and vaccines are rolling out to more people every month, customers need to know that you’re still doing what’s best for everyone’s safety. 

Take a look at the first places people see any messages you put out. Think about your instagram bio, your facebook featured image or description, the front page of your website. These are all places that people should see something about your response to COVID. Even something as simple as stating that you’re requiring masks in person, or sanitizing your offices or store. 

If this is something that you haven’t already done over the last year, it’s not too late. Make COVID considerations a part of your entire rebrand as you go about planning it.

Take this time to also consider what social movements might be important to you. Black History Month and Women’s History Month are on people’s minds during this part of the year,  with February and March being dedicated to the movements, respectively. Build out plans to celebrate the messages that are important to you.

Social Media

Evaluate the social media accounts you are currently using and make sure they are updated with current logos, images and links to your website. Review and refresh your social media strategy, set goals, examine analytics and build robust content calendars. 

LinkedIn and Twitter are the fundamental social accounts for financial services, but Instagram can bolster brand awareness and help you engage with clients. Sprout Social reports that Instagram passed the 1 billion user mark in late 2020. So you’ll be missing out on a massive audience by leaving this platform to gather dust. 

Your employees are also key in building your social media presence. Recommend that their profiles are up to date and connected to your business page. Encourage your employees to connect on LinkedIn and share your content. They are valuable to organically expanding your social reach and building brand awareness. 

Finally, don’t forget to clean out your messages and make sure you haven’t missed any questions, comments, concerns, or feedback. Clients expect instant responses, this is a chance to showcase exceptional client service in a public forum.

Tips for getting your social media ads noticed in 2021

Posted on | by Peyton Riddle

Are your ads getting noticed as much as you’d like? Are you looking for ways to grab your audience’s attention? Successful social media ads entice consumers to watch, listen to or click on the message.

So what are the things you should focus on in your social media advertising, in order to get the most out of your investment?

Script It for Broadcast

Podcasting is a great opportunity to reach a new, attentive and engaged audience.

Whether your ad is scripted like a radio spot or read aloud by the podcast host, it will come across as more authentic than any sponsored Facebook post ever could. The audience knows it’s an ad because it sounds like an ad, and that’s okay.

Don’t underestimate the time and resources this kind of advertising requires, though. You’ll need to either have a trusted podcaster do it for you or be extremely creative with how you deliver your messaging.

Use Video or GIFs

Video has been hot for a few years now, but a lot has changed recently. For example, Facebook has autoplay on video and supports animated GIFs, and Instagram allows all brands to run video ads, where it once did not.

Great content combined with motion is an irresistible combination that gives you the opportunity to engage with consumers on a deeper level. Video marketing can be tricky though, so you need to keep a few things in mind.

First, although many videos on social media feature autoplay, your message shouldn’t rely on audio. Most users of these platforms pop open their app to pass the time in public places. Its highly likely that they won’t have the sound turned on on their phones.

Don’t assume your audience is listening, but do assume they’re watching. Most video ads today incorporate native subtitles, and the best ads use them in creative, visually engaging ways. Utilize this text motion to pull the user in and emphasize words visually, since they cannot hear the emphasis audibly.

Instagram’s latest venture is Reels, a TikTok competitor that is an excellent place for video ads

Second, if you’re thinking about diving into Instagram video ads, know that they’re limited to 60 seconds, with story ads limited to 15 seconds. Familiarize yourself with the recommended video specs for ads on facebook, which apply to Instagram as well. Skip any opening graphics or stills and get right to the story. Also, Instagram was built on an audience that appreciates beautiful and inspiring visuals, so think beyond basic storytelling and consider using a mix of still imagery and video.

Incorporate Humor

Many brands have found success by taking social media advertising and turning it into a parody of itself. Incorporating humor into your ads is an effective way to connect with your audience and entice them to click through to your form or other content. Humor is one of the best emotions to tap into if you want your content to generate engagement, so lighten up and make your audience laugh.

Just know that using humor and sarcasm doesn’t necessarily work for every brand. Your ad content and campaign need to reflect your brand voice and resonate well with your target audience. Done well, it works. If you miss the mark, it can be a social media disaster.

Provide Content Downloads

Instead of simply advertising to consumers, what if you provided useful content? This isn’t a new concept, it’s essential to content marketing, but it’s something you want to embrace.

Develop useful content and promote it with social media ads.
Whether you’re in B2C or B2B, you have something to offer. Content marketers might get thousands of downloads of ebooks on topics ranging from purchasing wholesale hot tub parts to picking the right preschool.

If you need help figuring out where to start, look at your company’s blog and social stats. Which blog posts are the most popular? Which social content gets the most engagement? Build on that. And if you’re still stuck, look at your competitors. What kind of content are they offering? Do that, but do it better.

Once you have your content, consider spending marketing dollars on getting it published on other sites like Reddit, using a traffic tool or promoting it on social media using custom and targeted audiences.

Make yourself worthy of attention

It is becoming harder every year to compete with customers’ attention spans. Apps like Tik Tok and Instagram throw them quick, consumable content that encourages moving on fast. If something doesn’t hook the user in the first 5 seconds, there is an endless trove of content they can turn to instead.

On top of this, people are developing blindness to branded content on social media. It has become so normal to see every 3 posts appear as an ad, that users know when to tune out.

No matter how native your content is, they aren’t likely to want to click on an ad. The trick is to create ads that are valuable enough for consumers to willingly click on them. This means getting out of your comfort zone and seeking new methods.

7 Things Facebook Advertisers Should Know in 2021

Posted on | by Peyton Riddle

2021 is bringing more changes to the social media advertising landscape than we’ve seen in a long time. Between redesigns, new apps, and a major shift around user data privacy, businesses have a lot to pay attention to over the coming year.

Here are some of the most pertinent changes and updates that affect advertisers on the largest social media platform.

User data privacy changes

Facebook has wrapped itself up in an ongoing conflict with Apple. As Apple emphasizes the importance of user’s data privacy, Facebook has growing concerns about how this limits advertisers’ ability to efficiently target people.

As Apple’s latest privacy-focused iPhone operating system rolls out to phones across the globe, Facebook is implementing changes to ads manager that prepare for limitations and delays on ad analytics and user data. The biggest thing Facebook is recommending advertisers do to prepare is create and prioritize 8 “events” that report how users interact with your website after clicking on your ad.

Read more about the ongoing tech giant battle in another one of our recent blogs.

Facebook’s Redesign

The redesign of Facebook was loved by many, and not-so-loved by many more. Regardless, it’s here to stay. The primary change to note is that the design places more emphasis on Groups and Events – the “two biggest reasons people visit Facebook every day.”

Business manager settings have also shifted around as a part of the redesign. If you find yourself unable to find certain features, there is a way to get back to the old interface for your business page.

Users can no longer opt out of Facebook’s redesigned interface.

To do this, rather than clicking on your page from a shortcut on the main Facebook “feed” page, start in the business manager homepage, business.facebook.com. From here, you can select any of your pages in the center of the screen. Clicking the “Go To Page” button will bring you to the page interface you’re likely much more familiar with.

One thing I’ve found is that it is much easier to search and sort through your page’s posts in this interface. The redesign has removed the “posts” tab entirely from pages.

This frustration with the redesign is alleviated somewhat by the “creator studio” feature, which shows valuable data on your posts and allows you to boost posts through your content library. But for those who are familiar with promoting their page though an older interface, there are still options for you.

More text is allowed on ads

Facebook once penalized ads with higher amounts of image text in auctions and delivery. As of September 7, 2020, this has seemingly been changed. All warnings and labels that previously told advertisers that overusing text would limit their ad’s reach have been removed. It’s hard to say if this means the policy changed, or if Facebook simply no longer warns advertisers about this.

Hashtags on Facebook

While most creators will steer clear from adding hashtags to Facebook posts, the platform is implementing recommended tag listings within the post composer. In September of 2020, the test had only expanded to a specific audience, as not all users see the new listings. It could be a good way to broaden your conversation. Statistically, they do seem to be taking flight, but implementing them may or may not be worth the added effort.

New “Collab” app

Facebook has begun rolling out its latest TikTok competitor. While the Facebook-owned Instagram already has “Reels” to compete with the short-form video content app, Collab will focus on collaborative music making.

Advertisers should be paying attention to Collab, Facebook’s latest answer to TikTok.

The standalone app recently came out of public beta testing and launched on the App store in December 2020. It is not fully clear yet how advertising will play into the service, and if the existing ads manager platform will adopt Collab ads.

With the meteoric success of TikTok, it’s worth paying attention to all competitors in 2021.

Image owner rights

According to the social media behemoth itself, about 3 billion people use Facebook’s platforms, including Facebook, Messenger, Instagram, and WhatsApp. In other words, where Facebook goes, its other platforms like Instagram and WhatsApp are sure to follow.

Facebook announced in late 2020 that “certain partners” can claim ownership over their images, and then moderate their usage across Facebook’s platforms. As it stands, this implementation could affect re-posted content on Facebook and Instagram in various ways. The current options that an image owner has when it identifies unauthorized usage are:

– Let the image stay up
– Issue a take-down notice
– Or use a territorial block, making it invisible in copywritten countries

Facebook Business Suite

As Facebook continues to roll its main platform and Instagram together, as shown by the merging of messages on both apps, the company has introduced another platform for content creation and scheduling.

Business Suite helps users to:

Save time – Post to Facebook and Instagram at the same time and manage posts in one place to stay connected to both communities.
Stay up to date – Get all your Facebook and Instagram messages, notifications, and alerts in one place so you can stay up to date and respond to all your customers more easily.
View business results – See what is working with Facebook and Instagram insights and learn what your customers are looking for.

While the message management tool is the same as Pages Managers, there is also a user-friendly analytics integration, making it easier to get an in-depth look at post performance.

As this tool is rolled out, keep in mind that Facebook intends to make Business Suite “the main interface for businesses of all sizes who use Facebook, Messenger, Instagram, and WhatsApp.”

5 Events To Promote Your Business

Posted on | by Post and Courier Staff

What if we told you that your business can reach a whole new audience, gain quality leads, and be immersed in South Carolina excitement? With Post and Courier events, you can!

That’s exactly what events with Post and Courier can do for your business…and then some!

We had a successful year of events and are looking forward to an even stronger 2021. Your business has the opportunity to sponsor or participate in any and all events that come up.

A partnership through sponsorship or event participation could lead your business to…

  • 200,000 people+ will see your business from email alone
  • 7,000 attendees+, both in-person and virtual, will see your business
  • 4 million+website page views
  • 10 million+ views across platforms including social media and email

Listed below are events YOU can sponsor or participate in during 2021!

1. Kids Club Live! || February 2o, 2021 

Kids Club Live is the merging of Lowcountry Family Expo and Kids Club! The inaugural year of the Family Expo happened in February 2020 and was such a hit we had to bring it back! Check out last year’s line up here!  More than 2,500 people attended last year’s Family Expo! Kids Club was also a brainchild of 2020 that turned virtual amid COVID-19. More than 8,400 attendees and over 1,400 families tuned in for each event and received more than a million social media impressions! Kids Club and Lowcountry Family Expo were such hits, that we decided to merge the two family fun events into one big event!

Learn More About Kids Club Live! Here! 

 

2. Virtual Events || Any time! 

Have you heard of The Post and Courier Virtual Events? You can learn, dance, play Bingo, and even cook with us from the comfort of your own home! Over the last 6 months of virtual events, there have been a total of 4,860 registered users. With banners, social ads, email marketing, and other means of promotion, you’re reaching anywhere from 7,000 to over 16 million people while partnering with The Post and Courier to teach viewers and readers alike something new!

Learn More About Virtual Events Here!

3. Night At The Movies|| Next Event on January 23!

The pandemic has us missing heading to the movies with friends and families! A Night At The Movies is a great way to still experience the joy of movie-going. The dog-friendly events are socially distanced, COVID safety compliant, and for all ages that takes place in the Post and Courier parking lot in Downtown Charleston. Our recent movie nights have included food trucks and a photo booth (that your business can sponsor! Your logo on each picture taken!).

Learn More About Night At The Movies Here!

4. Bicycle Across South Carolina (BASC) || October 

Bicycle Across South Carolina (BASC) is a multi-day ride hosted by the Post and Courier. BASC takes participants off the road and onto the scenic trails of South Carolina. Riders will experience a unique opportunity to explore state parks, off-the-grid-trails, and engage with a community of like-minded enthusiasts. BASC kicked off its inaugural ride in September 2019. In 2020, we were lucky enough to celebrate year two with brand new routes for riders to experience a diverse look at South Carolina’s landscape!

We are actively working on BASC 2021. Make sure to sign up for the newsletter to stay up-to-date on the latest!

Learn More About BASC Here!

5. Steeplechase of Charleston || November 14, 2021 

Steeplechase of Charleston 2020 was an outstanding event with 2,500 attendees, 30+ vendors, and a long list of cherished sponsors. Racegoers were able to enjoy a socially distanced tailgate with their friends, shop local vendors, and watch an incredible docket of horse races right here in beautiful Charleston.

Learn More About Steeplechase of Charleston 2021 Here!

 

These 5 events are incredible opportunities for you to expand and immerse your business in the Palmetto State. Between the variants of these events and a multitude of other events such as We The Women, 12 Leaders To Watch, College of Charleston 250, and Pints and Politics, your business can partner with The Post and Courier and gain so much more than new business and quality leads.

Ready to find out? Learn more about sponsorships, contests, and other events! 

Breaking down Facebook and Apple’s fight over targeted advertising

Posted on | by Peyton Riddle

There is a war raging between Facebook and Apple, two of the biggest controlling forces in the targeted advertising space. The conflict has been building for months, and it is now in full swing, with both users and businesses caught in the middle. 

The struggle is over Apple’s fight for user data privacy vs Facebook’s need to gather user data in order to help businesses deliver targeted ads. So let’s first break down the changes Apple has made that started this all.

Apple’s push for privacy

When the iPhone operating system iOS 14 released last fall, Apple doubled down on their continued efforts to ensure users that their personal data is protected on an iPhone. The company detailed an upcoming system that would force every available app to ask the user for permission to save their data. 

Users have always had some level of control over their privacy on iphones, which continued to be the most sold smartphone in 2020, but this update made a large splash. Now, users would be presented with a large notification upon first opening an app that tells them they can deny the app any ability to track them. Surely most users would make the choice to protect their data.

All apps are required to show users this message when first opened

This could have a strong, negative impact on businesses that rely on user data to help their social ads target the right audience. 

There was such a strong initial pushback against the requirement that Apple decided to delay the enforcement of this feature until 2021 after its announcement in September 2020. And now that the feature has arrived on app-makers’ doorsteps, Facebook is scrambling.

Facebook’s campaign against Apple

Facebook’s fight against this change began with a series of announcements to users across its main app and its business manager platform. 

The message read, “Apple has announced product and policy changes that may significantly impact the way you can run ads, measure performance, and engage customers.” It also linked to a blog update that laid out a more detailed response to Apple’s decision.

In a more reactionary section titled “Our Response”, Facebook said that they disagree with Apple’s approach, but they have no choice but to comply, or else Facebook will be blocked from the App Store. They claim that rejecting the policy and being blocked would “only further harm the businesses and users that rely on our services.”

Perhaps the most attention grabbing tactic Facebook has taken was placing multiple full-page ads in The Wall Street Journal, The New York Times and the Washington Post. The second ad, titled “Apple vs. the free internet,” the tech giant aligned itself with the needs of small businesses and free ad-supported websites in an effort to appeal to readers.

Apple CEO Tim Cook took to Twitter to defend the company’s decision, saying “We believe users should have the choice over the data that is being collected about them and how it’s used. Facebook can continue to track users across apps and websites as before, App Tracking Transparency in iOS 14 will just require that they ask for your permission first.

How this affects your business

It needs to be made clear that both businesses wrapped up in this conflict are invested only for the financial impact these features have. Facebook clearly cares how much money businesses are willing to spend on utilizing Facebook’s swath of user data for targeted ads. And Apple is leaning into privacy features because it has become a major selling point for their products in recent years. It is perhaps their largest marketing push in the last year.

So while Facebook claims this campaign is being done in support of small businesses, this is clearly an appeal to the humanity of users. They want negative word of mouth to start spreading against Apple, in hopes that the feature gets rolled back. 

But at the same time, nothing Facebook is claiming is false. This change does have the potential to decrease the reach and link clicks of businesses advertisements through the platform. 

So in the end, it falls on your business to decide how you want to market yourself while this fight ensues. If the bulk of your marketing is done through facebook ads, it might be worth investing in other ad platforms that aren’t as impacted by Apple’s privacy feature. Some businesses are focusing more on their Android phone applications, as the Google Play Store is not presenting users with the same privacy notifications.

What’s important here is that businesses don’t need to pick a side. These are two major tech companies fighting to keep their marketing effective. Don’t get caught in the middle, just stay informed and find ways to shift your marketing efforts while users make their choice for either privacy or personalization. It truly could go either way.

To read more from us about balancing targeted ads in the age of digital privacy, check out our recent blog.

The Value of Repurposing Content

Posted on | by Peyton Riddle

Reusing old content has become more valuable than ever in 2020. On top of that, there’s no better time to revitalize old posts than during the holidays. Between the stresses of dealing with COVID-19 as a business and planning time away from work, pulling content out of the vault can lift many burdens.

Depending on what your business produces to market itself, there will be different ways to repurpose it. But the core idea remains the same; take valuable content that has been buried under newer things, add a new spin on it, and push it back to the top of your feed.

Why reuse old content?

Before diving into your past catalog and simply re-posting everything you have, let’s dissect why this is important to do. Understanding the value of repurposed content will help you to decide which pieces to revitalize and how to do it.

Save time/money

The most obvious reason to go about this, is that you’ll save time and possibly money. Repurposing old content can often take a fraction of the time and effort it would take to create something new.

If you’re working with a third party such as an agency, you probably are conscious of both time and money. Your agency can help identify good content to reuse, based on how well it performed. The agency can then transform that at a faster pace and a cheaper cost than producing something original.

The process can even be automated. If you have timeless content, meaning it wouldn’t need any rewriting or additions, you can set up a system to automatically republish content. This is great for the holiday season once you start to take time off. This can be done through something as simple as using social media to post links to your content. Or on a deeper level, set up your website to push old, but relevant blogs to the top of the page.

Boost SEO

Your content can only truly boost the overall SEO of your website if people are visiting and spending time viewing your content. So don’t let your old content go to waste by hiding it in the past.

Giving people a fresh reason to visit your page will add to the existing SEO power that it built up originally. Whether you decide to update your existing content’s page, or copy the contents to create a new, fresh page, the SEO benefits will be great. You can attribute your new content back to the old post. More pages on your site means stronger search engine value. 

Reach new audiences

This boost in SEO is also one way that your repurposed content will attract new audiences. Perhaps your content didn’t’ achieve its full potential the first time. Giving it a second chance will do nothing but positive things for your brand’s reach. 

Times have changed dramatically in 2020. People are living their lives in ways we never saw coming, due to quarantines and social distancing. Chances are high that your business can play on these life changes in some way. Take a look back at your history of content marketing. You might just find something that is now relevant to a wider audience.

Just be sure not to overdo it by rehashing the same topics week after week. You don’t want people to see you as a brand with nothing new to say.

How should you reuse content?

Content marketing comes in many forms, and they cannot all be treated equally when it comes to repurposing. Once you’ve identified what’s worth reusing, you have to find the right approach to doing so.

Blogs

Blogs often rely on data to back up points, which builds up your brand’s expertise on a subject. One straight-forward approach to reusing old blogs is to update them with newer data. Add new links to externals sources, or even new backlinks to pages on your site that didn’t exist before. This all adds to SEO and brand image.

You don’t even have to keep the blog in written form to reuse it. Consider ways to turn your writing into podcasts or videos. Come up with new ways for audiences to digest your content. Not everyone engages with content in the same way.

Once you have a solid backlog of blog content, you can compile related blogs into a single collection. This can even take the form of a physically published book. 

The purpose of blogs in content marketing is mainly to build up the brand image by showing your expertise. Reminding people that they can engage with your content in different ways gives them more chances to see that you’re an expert.

Videos

Video content does not need to be reshot in order to be repurposed. Graphics, text, and animations can be added to transform your video.

Are you proud of a recent award or achievement your business achieved? Commercials or other video marketing pieces are a great place to insert graphics announcing your success.

If you have the time, recording new voice-over narration and adding new music is a great way to reuse videos. You won’t have to bother reshooting footage, and the content will still feel fresh. This is a great way to make new announcements for your business or share anything that has changed since the original video.

This is an important thing to remember even when shooting footage for entirely new videos. Always incorporate some level of timelessness. You can always cut things out, but try to get enough evergreen footage in your content that it can be trimmed and reused. 

Social Media

Social media is made for throwbacks. We’ve even dedicated a whole day of each week to it. Engage in the Throwback Thursday trend to reshare old posts with your followers. 

Hopefully, your follower count is always growing, so there should always be new eyes to share your content with. This can be done through stories, so you don’t have to clutter up your feed with duplicate content.

The cycle of reusing content can involve every channel. So if you’re refreshed an old blog for 2021, share that out on social media. You can do something as easy as taking the original image you used to post about the blog the first time, and add an “updated for 2021” text stamp on it. 

One important thing to remember when updating content that has been shared on social, is to make sure links still work. If you’ve gone back to edit an old blog, or have published a new version of a blog, make sure your posts link out to the new content. And always make sure no posts are linking to a page that no longer exists. Set up redirects to solve this issue.

Better 4 Business: Facebook or Instagram

Posted on | by Post and Courier Staff

Social media has become a dominating platform with 3.2 billion users worldwide. Facebook and Instagram making up a large portion of that use, especially when it comes to business and social media marketing.

While the excitement of using social media to gain more business is intriguing more than ever, you may not need to utilize both social media platforms to see immense success.

The decision and comparison can be overwhelming. We have taken the top attributes of each and broken them down for you to decide which is Better 4 Your Business.

Facebook 4 Business

Facebook, being the matriarch of social media, has many attributes that it brings to the business table.

Industries like alcohol, Food & Beverage, sports teams, hotels, and non-profits being the breadwinner of engagement. So, businesses do well.

For starters, a wider audience. Facebook has 1.6 Billion users, while Instagram has about 112.5 million. This audience is heavily diverse but has an older audience. What those numbers tell us is that Facebook has more opportunity for more people to see your content, paid or organic.

What those numbers also tell us is that while there is a high potential for more people to see your content, they most likely will not see or engage with it. Facebook has a significantly low engagement rate of only 0.09%.

This is why targeting ads is so important. And Facebook does this factor in a great way.

The implementation of an interactive carousel ad. This ad format has shown great success for a B2B audience. This leads to retargeting.

Retargeting tracks when prospects visit your site and then display a relevant ad to that user when they are on the platform.

Using a look-a-like audience to target the ideal audience is also a feature that Facebook does well. You can specifically target individuals with a specific demographic, interest, etc. This helps to strategically pinpoint an audience rather than hoping your ad reaches who you want it to reach.

In addition, retargeting via Facebook not only gains a more specified audience but plays well in SEO tactics.

“Facebook retargeting, in cohesion with SEO tactics, places an undisputed level of efficiency. Rather than targeting a new demographic of customers, using the pixel you are targeting users who have shown the initial interest based on SEO.” Seo Marketer

Another point worth mentioning is that Facebook’s online shopping presence is top-notch. Facebook Marketplace is a mogul in social media shopping.

Outside of shopping, Facebook’s business pages are highly reputable. In fact, having a Facebook Business Page unlocks several benefits for your business in the long run.

Insert Instagram.

Instagram 4 Business

Instagram has captured social media like its iconic logo. So much so, that other social media platforms actually use its design as a model, Facebook included.

Instagram is the trendier of the comparative duo. The demographics reflect this. Instagram tends to attract the younger audience, millennials more specifically.

What is most intriguing about the fact that a young audience drives Instagram stats, is that users report that they follow at least one business religiously.

Another thing to note? One-third of Instagram users have made an online purchase within the Instagram app. Sixty-percent of users uses Instagram to seek out new products, or have discovered new products using the app. This is why the influencer industry is booming!

Perhaps the best part of advertising with Instagram is that about 72% of marketers are currently making use of it.
Instagram also shines in social media for the median 1.22 percent engagement rate it carries. The lowest engagement industry is retail which is .67 percent.

That’s nearly 7 times higher than Facebook’s median engagement rate. In fact, this is 5 times higher than the highest engaged industry on Facebook.

Now, to be fair, again – Instagram does have a significantly lower amount of users than Facebook.

One thing Instagram undoubtedly does well at is the Instagram shop capability. Similar to Facebook’s carousel feature of showcasing products or a list of services in a way that does not feel like you are being sold to, this does exactly that.

Instagram also uses the same targeting, retargeting, and look-a-like audience models as Facebook. Actually, Facebook acquired Instagram in 2012. So, while they are two different companies, the puls side is that they both use Facebook Business Manager to post ads.

Then, the most obvious difference between Facebook and Instagram is that Instagram is more visibly pleasing. For most ads that you are served within the app, you do not even realize that you are viewing an ad. The flawless advertising makes Instagram a successful platform in this sense.

Best 4 Business

So, who reigns champ? Let’s review.

Facebook has 1.6 billion users compared to Instagram’s 11.2 million users. However, Instagram’s median engagement rate is nearly 7 times higher than Facebook’s. While this may attribute to more users causing the engagement rate to water down, breaking down the engagement rate per industry returns the same results.

Instagram is also geared towards a younger audience, but an audience that yearns to shop. Facebook also has a great Facebook shopping capability, the site shows great plays in carousel advertisements.

Additionally, having a Facebook Business page may hold a greater weight than not having one. Facebook Business is a noteworthy complement to your website and business.

Also mentioned above the fact that Facebook owns Instagram. So, regardless of which you prefer, both have the same advertising tools out of Facebook Business Manager. You won’t be jipped of that aspect if you choose exclusively Instagram.

Honestly, the two things the decision boils down to are what you want your content to be and who your audience is. Are you looking for more pictures or videos? Younger or older audience? Broad or specific audience? Breaking those down will help you to decide which is better 4 your business.

Another truth?

Having one over another will not hurt your business. Having both definitely will not hurt your business. What will hurt your business is not accurately strategizing your content and advertising on these platforms.

What could be Better 4 Business is partnering with The Post and Courier.